Privacy Policy
Last update: 02.06.2026
We (also known as "We", "Us", or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store information you provide through the website Pinnacle Finspirex (the "Website").
We uphold these principles:
To be transparent about how we process and collect your personal information:
We want to help you make informed decisions about how your Personal Data is used and processed. That's why we created this website. We use various methods to provide you with clear information about Personal Data handling. If we believe you need specific details, we'll provide them at the appropriate time. We're happy to answer your questions and provide clarifications on any legal limitations affecting your data. You can reach us via email at: info@pinnacle-finspirex.com
Personal data will only be used for the purposes outlined in this Policy.
We process your Personal Data to provide the website and Services, including connecting you with third-party trading platforms, improving the site, protecting our rights and interests, maintaining compliance with regulations, and supporting our administrative and business operations.
We also process your Personal Data to better understand your preferences and needs.
To use key tools that protect your personal data rights:
To help you exercise your rights, we have the resources in place. Contact us anytime to request access to your personal data. We can modify or delete it, stop using it for specific purposes or general purposes, transfer it to you or a third party, and accommodate your requests.
Protect Your Personal Data
While we cannot guarantee absolute security of your Personal Data, we are committed to using a range of methods and techniques to help protect it.
Our Privacy and Security Policy provides full details.
1. The Scope?
This policy describes the types of Personal Data the Company collects from individuals and how it processes, shares, secures, and manages that data.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable person is someone who can be directly identified or identified through a combination of information we hold or can access.
The Policy defines "processing" as any activity involving the use or collection of Personal Data, including its management, organisation, and storage.
Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from or permit use of our services by anyone under 18. If we discover any information about children, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our service, channels, or website, we collect your Personal Data. We may request it directly from you in some cases, or gather it by analysing how you use our Services and channels, or by receiving it from our third-party partners.
You are not required to disclose personal information to the company, and there are no consequences if you choose not to.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply us with personal data, we may be unable to offer our Services or allow you to access the website.
4. What types of Personal Data do we collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, traffic data (such as your IP address, access date, access time, and browser type), the language you used, software crash logs, and details about your device. This information is not private and cannot be used to identify you.
Personal Data We Receive From You: any personal information you voluntarily provide when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms: this includes your full name, address, phone number, and email address to facilitate trading.
The Legal Basis and Reasons for Processing Your Personal Data
Your Personal Data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.
The company cannot process your Personal Data without a valid legal basis. The legal grounds that allow the company to process your Personal Data are:
- You have consented to the processing of your Personal Data for one or more purposes. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third-party may process your data to serve their legitimate interests, such as improving Our Services or defending legal claims.
- Processing is required to meet a legal obligation.
Contact us via email for further details about how we process your information to protect our legitimate interests.
Below is a list of the reasons and legal grounds we may use your Personal Data.
Scope
Legal Basis
We may request your personal information to share with third-party companies if you ask us to provide access to digital trading services.
You have consented to the processing of your Personal Data for one or more purposes.
2. To answer your requests, questions or concerns
We need your Personal Data to address any questions you may have about our Services.
The Company or a third party may need to process their legitimate interests.
To comply with legal and regulatory requirements, Personal Data may be processed to fulfil administrative, judicial, or legal obligations.
To meet our legal obligations, we need to process this information.
4. To enhance Our Services
We may use your Personal Data to improve Our Services, including crash reports and malfunction data collected from the Services.
We need to process personal data to serve the legitimate interests of the Company or a third party.
To prevent fraud and misuse of our services
The Company or a third party may need to process legitimate interests for business or legal purposes.
6. To perform and manage actions in accordance with the requirements of Our Services
This includes back-office functions, business development activities, strategic decision-making, oversight mechanisms, and similar operations.
The Company or a third party has a legitimate interest requiring the processing of this data.
7. To conduct analysis, such as statistical analysis
To make decisions on various matters, we use different analytical techniques, including statistical methods.
We need to process personal data to protect the legitimate interests of the Company or a third party.
To protect our assets, rights, and interests—as well as those of third parties—we may process Personal Data to establish and defend legal claims in accordance with applicable laws, regulations, agreements, and our terms and policies.
The Company or a third party's legitimate interests require the processing of your personal data.
6. Transferring Your Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers such as hosting and storage providers, including IP address information and user experience analytics.
You can request that we share your specific Personal Data with third-party trading platforms. We will provide your Personal Data to these trading platforms as requested. Their use of your Personal Data is governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners to obtain resources needed to enhance and improve its products and services.
The Company is permitted to disclose Personal Data to regulatory, local, or other official authorities when necessary to protect the rights of third parties or safeguard assets.
We may additionally share your Personal Data with potential investors, buyers, or lenders to the Company or other group entities in connection with any transaction (including the transfer or sale of Company assets or group company assets) or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other group business.
7. Third-party cookies and services
Third-party services, such as advertisement and analytics providers, may be used on our website. These companies may also use cookies or similar technologies.
Cookies are small text files stored on your device each time you visit our website. They help us gather information about your preferences and browsing behaviour to improve your user experience, remember your settings, and customise the products and services we offer. Cookies are also used for statistical and analytics purposes.
We use two main types of cookies. Session cookies are temporary files downloaded to your device and deleted when you close your browser. Persistent cookies remain on your device after you close your browser. They help us recognise you as a returning user and allow you to return to the website more easily.
Types of Cookies:
They may be used by us according to their intended purpose:
The type of cookie
Cookies are essential for this website to function properly.
Scope
These cookies are essential for you to access the features you've requested and navigate our website. We use them to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data, allowing you to browse the site, use its features, and return to pages you've visited before.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. These are deleted when you close your web browser (session Cookies).
The type of cookie
Functionality Cookies
Scope
Cookies help us recognise you on each visit and remember your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically erased when you close your web browser (session Cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect performance data and analyse your experience on our site, which helps us improve it for you.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are automatically deleted when you close your browser, while others remain until you manually remove them.
Cookies are blocked, or removed
To block or remove cookies, adjust your browser settings. Below are links to guide you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain features or the entire Website may not work as expected in such cases.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing, as described in this Policy, or for longer periods as permitted by applicable law, regulations, and orders.
We'll share your information with third-party trading platforms for 12 months. If you agree, we'll continue sharing your data for a further 12 months.
We regularly review retained Personal Data to ensure it's no longer required.
Transfers of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries—meaning your data could be shared with third countries (countries outside your place of residence) or international organisations. Our company takes all necessary steps to protect your personal data and ensures that users can exercise their rights and access effective legal remedies.
These protections apply to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was conducted in compliance with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. You can review the clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details on the security measures used to protect your Personal Data when it is transferred to third-party countries or international organisations. Please email info@wealthwaydigital.uk for more information.
10. Security of Your Personal Data
We have implemented appropriate organisational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
While we take security seriously, we cannot guarantee error-free protection of your Personal Data. We are not liable for any indirect, incidental, or consequential losses arising from the use or disclosure of your Personal Data, including losses due to transmission errors, unauthorised third-party access, or other circumstances beyond our control.
We may be required by law or other obligations beyond our control to disclose your Personal Data to third parties, such as government authorities. In such cases, we cannot control how third parties secure your Personal Data.
Data transmission over the internet cannot be completely secure. The Company cannot guarantee the security of Personal Data you send to us online.
Hyperlinks to Third-Party Websites
Links to third-party websites and applications are provided on our website. These external sites and apps operate independently and are not under our control. We are not responsible for how they collect or process your Personal Data. This Policy does not apply to your activity on these third-party platforms.
Before accessing or using any third-party website or app, we recommend that you review their privacy policies. We also advise you to exercise caution when sharing your Personal Data with them.
12. Changes to this Policy
When you visit any third-party websites or apps, we recommend that you read their privacy policies before deciding to access or use them. We also suggest that you review what Personal Data you provide to them.
Your rights regarding your personal information
You are entitled to request that we verify the accuracy of your Personal Data, correct any inaccuracies, and delete Personal Data that we no longer need. You may also restrict how we process your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide about your Personal Data. You can exercise these rights by sending an email to the address below.
Access rights
We can verify the accuracy of your Personal Data and confirm whether it is being processed. If so, you can access your Personal Data.
We will provide an electronic copy of your Personal Data at no charge. We may charge a reasonable fee for additional copies. The data will be made available electronically upon request.
The right to access your Personal Data must not conflict with the rights and freedoms of others. If granting access would harm another person's rights or freedoms, we may refuse your request or limit what we can provide.
Right to rectification
We can correct inaccurate Personal Data. You have the right to request that any incomplete or incorrect Personal Data about you be corrected, taking into account why we are processing it.
Right to erasure
You may request deletion of your Personal Data in the following cases: (a) it is no longer needed for the purpose it was collected for; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object at any time based on circumstances specific to your situation to processing that is based on our or a third party's legitimate interests; (d) the Personal Data has been unlawfully processed; or (e) the Personal Data must be deleted to comply with legal obligations.
This right does not apply if processing is necessary to (a) fulfill a legal obligation under European Union or Member State law; or (b) establish, exercise or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you can ask us to restrict its processing.
If you request that Personal Data be restricted, we will only keep it with your consent, or to establish, exercise or defend legal rights, or to protect the rights of another person, or for a reason of significant public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract you are part of, you have the right to receive and review your Personal Data.
You can request that your Personal Data be transferred directly from us to another controller, if technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability does not interfere with the rights or freedoms of others.
Right to object
You have the right at any time to object to the processing of your Personal Data that is based on our or a third party's legitimate interests. This includes profiling based on these legitimate interests. If we can demonstrate compelling legitimate grounds for processing, we will not be obliged to stop unless you show that your rights, freedoms or interests outweigh ours, or the establishment, exercise or defense of legal rights is involved.
Regarding direct marketing, you have the right at any time to object to the processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent for us to process your Personal Data at any time. This does not affect the lawfulness of processing carried out before your withdrawal.
You have the right to lodge a complaint with the supervisory authority in your country.
You may lodge a complaint with a supervisory authority in a Member State to protect your fundamental rights regarding the processing of your Personal Data within the European Union.
European Union and Member State laws may limit your rights regarding your Personal Data, as outlined in this section.
We will respond to your request within one month of receiving it, providing the information you are entitled to under this section. This period may be extended by up to two months if necessary, depending on the complexity and volume of your requests. We will notify you of any extension and explain the reasons within one month of receipt.
Your requested information will be provided free of charge, provided it does not conflict with this section. If your request is unfounded, excessive or repeated, we may charge a reasonable fee to cover administrative costs. We may also decline to act.
If we have doubts about your identity, we may request further information to verify it.